Manufacturer's warranty covers if a piece is defective or breaks within the first 30 days, then it will be restrung at no cost. This covers up to one stone being replaced at the breaking point. Additional replacement stones would need to be covered at cost.
Amber Necklace Extended Warranty Guarantees the craftsmanship of each piece made and offers a 1 Year Warranty.
Baltic Amber Necklace extended warranty covers breakage from accident to normal wear and tear for 1 year from the date of purchase. Lost or stolen items are not covered under this warranty. Warranty must be purchased at the same time as Baltic Amber Necklace, 1 for each necklace purchased.
Extended warranty covers an item is that is broken due to an accident or normal wear and tear for up to 1 year from date of purchase, for the the original owner. The cost of shipping the item to us for repair and any stones or clasps needing replaced is the owner’s responsibility. We will ship the item back at no cost to the owner.
Our warranty does not guarantee the effectiveness of each peice, although we do guarantee that our Baltic Amber is genuine as it goes through multiple tests before being sold. Baltic Amber jewelry have various effects on each individual and can no way be guaranteed to work for every person or all the time.
Warranty work typically has less than 1 to 2 week turn around time.
If you need your amber necklace repaired and did not purchase an extended warranty, you may purchase an Amber Necklace Repair for each necklace needing repaired.
All warranty requests may be shipped back at your convience for up to 365 days from date of purchase of necklace and warranty.
For Repairs Send to:
Kebbie's Diaper Bag
Warranty Baltic Amber Jewelry Repair #(original order number)
198 N Centre St
Cumberland, MD 21502