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The Best Diaper Trial Program in the Business!
Want to try cloth diapers? Already using cloth and w ant to try a new brand? Want a hassle free return policy? Look no further than Kebbie’s 30 Day Love It Guarantee!
We want you to love your cloth diapers as much as we do and will give you the customer service you deserve. It’s as simple as buy, try, return within 30 days if you are not completely in love with your new cloth diapers.
What’s the catch? There is none, read for complete details below:
1. Applies to all cloth diapers, training pants and diaper covers (no diapering accessories or consumable products)
2. Customer is responsible for return shipping costs. We are not responsible for returned packages we do not receive. Please insure and get tracking on items returned.
3. Use items must be post marked within 30 days of original delivery and must include the printable copy of the 30 Day Leave It Return Form. Include any free or promotional items received in original order. No exceptions.
4. All used items must be clean and free of odors, pet hair, smoke, dirt, rips, tears and stains.
5. You will receive store credit only for returns made under the 30 Day Love It Guarantee.
6. Store credit will be for the purchase price, less shipping charges.
7. If an items is returned outside these terms, i.e. after 30 days, items are dirty, package is missing free or promotional items, or without return form. You will be contacted via email to provide payment for items to be shipped back to you. If payment is not received within 1 week, your items will be considered property of Kebbie’s Diaper Bag.
8. Returns are typically handled within a few days of receipt, but please allow up to 2 weeks for processing.
9. 30 Day Love It Guarantee does not apply to sale, clearance or Previously Loved items.
Am I limited to trying 1 diaper at a time?
No, you can try as many diapers as you want at a time.
Can I return multiple diapers of the same brand?
Yes, you may return all or some of a brand of diapers didn’t fall in love with, so long as you haven’t tried and returned them in the past & it falls within the 30 Day Love It Guarantee guidelines.
Are wool covers, longies and shorties covered under the 30 Day Love It Guarantee?
Yes! Wool is considered a diaper cover and is covered under the Guarantee.
Will my store credit expire?
No! Your store credit will be on your account until you make your next purchase. It will automatically come off your next order, so there are no codes to remember.
What about the points I earned?
Returned items point value will be deducted from your points balance at time of return.
Does this work with Newborn Rentals as well?
No, unfortunately it does not work in conjunction with the Newborn Rentals.
What do you do with the returned items?
Returned items are inspected and then listed in the Previously Loved section of our site.
Shipping & Delivery
Orders placed M-F before 11am EST will ship same business day. Orders placed after 11am EST (or on holidays) will ship the following business day.
Free & Economy Shipping: 3-10 day shipping, not insured, package will ship same business day if placed before 11am EST.
Priority 2-3 | Insured $50: 2-3 day shipping, insured up to $50, package will be first to ship same day when orded before before 4pm EST.
Priority 2-3 | Fully Insured: 2-3 day shipping, insured up to order value, package will be first to ship same day when orded before before 4pm EST.
Shipping is free on most items when orders reach $45. Heavy or large items have an additional shipping surcharge automatically applied to them due to excess weight and/or size regardless of shipping promotions.
If you are local to Cumberland, MD, we do offer local pick-up. With local pickup we do accept cash or credit on delivery, just select this payment option instead of PayPal at checkout and leave a comment during checkout stating how you will be paying. If picking up in store, please schedule a order pickup appointment.
Need it to go? We now offer Curbside Pick up. Just mention you would like crub side pick up in your appointment request and we will have it ready and deliver it to your door.
Kebbie Kash (Rewards Points)
This unique rewards program allows you to earn a point for every dollar you spend, then allows you to choose when and how you spend your earned points.
Each time you purchase a product in our store, you will earn 1 point for every dollar, less discounts, coupons, reward points, store credit, shipping and tax. Each point is then worth $0.05 each. There is no waiting around for your points to add up to cash them in for a gift certificate. Simply use your points on your next order or save them up for a future order to get something free. To claim your points, click 'My Cart', at the bottom your points total will appear, add how many points you want to use and see the discount applied right away.
Clearance, Kprise Kits, Rental products are excluded from earning and redeeming reward points. The product description includes the total amount of points required to purchase the product. This amount does not change if there is a bulk or sale price on the item, thus lessening the value of the point to less than .05 each.
In order to receive these points you need to be a registered customer on our site, otherwise you forfeit the points.
Points on orders are rewarded within 48 hours of payment being received, but normally it only takes us a few hours to get your points added to your account.
Points may not be used on a past or pending order. After points are available in your account, you may use all or part of them on a future order. If after you have redeemed the points in your cart during checkout and no longer wish to redeem them, simply put a minus sign by the number of rewards points you wish to remove.
Lifetime Loyalty Discount
Along with our Kebbie's Kash program we also offer a Loyalty discount program where you will earn extra discounts automatically based on the amount you have spent during the lifetime of your account. Below are the % discount you will receive based on lifetime spent at Kebbie's. You can start earning a Loyalty discount within the first $100 you spend and it only goes up from there!
|Lifetime Spent||Instant % Off Every Order|
These discounts are calculated based on orders following statuses completed, shipped, picked up, in-store purchase and exclude any returns, discounts, coupons, tax ect. Subject to change at any time. For those that are apart of our appreciation accounts, you will receive this discount in addition to your current appreciation discount. Revised 1/1/15
Layaway isn't just during the holiday's! Why not use layaway to get some of the bigger items on your wish list all within your budget, now you can. Your favorite cloth diaper & babywearing store is offering layaway plans for 30, 60 and 90 days.
Terms and Conditions
Here's how it works:
Add items to your cart $50 minimum, before shipping, sales tax and after Reward Points & Loyalty Discount
Excluded Items: Layaway may not be used in conjunction with any sale, discount or other coupon code. Clearance, Rentals, Kprise Kits and other such products are not permitted to be put on layaway. If such products are put on layaway you will be notified that your layaway payment is either adjusted to meet regular pricing of sale items or that your layaway cannot be processed and therefore is cancelled. A refund of your downpayment will be granted in the event of us cancelling your layaway due to excluded items being included in the layaway purchase.
Use Coupon code LAYAWAY30, LAYAWAY60 or LAYAWAY90
|Payment every 30 days||75%||37.50%||25%|
|Number of Payments after downpayment||1||2||3|
Giveaways & Promotions:
If there is a promotion or giveaway at the time of you purchasing an item on layaway, only the downpayment less any shipping costs will be the considered amount to qualify for the promo.
What happens if you change your mind:
We reserve the right to update these terms and conditions as needed. We will cancel future layaway privileges for those that have failed to make regular payments in the past.
Using coupon code LAYAWAY30, LAYAWAY60 or LAYAWAY90 means you agree to be bound by the terms and conditions found on this page.